Return Policy Page

Items shipped from ebay, including ebay cloud Warehouse, can be returned within 14 days of delivery, with some exceptions:

  • To determine if a product sold by ebayshops.com has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 14-day return policy applies.
  • While most sellers offer a returns policy equivalent to ebay, some seller returns policies may vary. If the seller's listing is eligible, it will be subject to the same return policies as items fulfilled by ebayshop.shop that are outlined on this page. For more information about returning to third-party sellers, please consult customer service.
  • For products purchased from the ebayGlobal Store, Please consult customer service
  • For information on refund timing, Please consult Customer Service
  • If you have retuned an item to ebay by mistake or included something not intended for ebay in a return, Please consult Customer Service.